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Fire fighters' battle with PTSD: "Every day is an anxious day"

Being a firefighter for 30 years has taken a huge psychological toll on Roger Moore. He says the Fire Fighter Charity probably saved him from suicide

Published: 23 Aug 2017

Tackling loneliness cannot rest on the shoulders of volunteers alone

Janet Morrison

The government is struggling to address the crisis in social care. Charities and volunteers can help, but we must not be the only answer

Published: 2 Feb 2017

Published: 2 Feb 2017

The day I made a difference
Steve's story is all over tubes, trains and buses – although he's no longer here

Motor neurone disease took my partner at 51 but a poster campaign means people across the country can learn from our experience

Published: 28 Jul 2016
Confessions of a charity professional
My charity's finance manager stole thousands of pounds under my watch

The figures she produced were rubbish. It was a huge and complicated mess

Published: 26 Jul 2016
How can you save a child for £1 a day?

Jacob Lief

You wouldn’t expect your own child to live on that, so let’s move away from some charities’ oversimplified solutions to poverty

Published: 13 Jul 2016

Published: 13 Jul 2016
The day I made a difference
My first tweet was for custard, then tinned potatoes

Our food bank filled up and the Co-op shelves emptied after I took to Twitter to let the local community know our needs

Published: 7 Jul 2016

- Can Facebook's new donate button help turn likes into charity cash?
  
  Published: 6 Jul 2016
- Better boards
  Social media essentials for boards and trustees
  
  Published: 4 Jul 2016

The day I made a difference
Ollie was three and all he wanted was a bath to ease his pain

As his home only had a shower his mother’s applied for a grant to part-fund a bathroom; there was no way I could refuse

Published: 30 Jun 2016
The day I made a difference
Fred hadn't eaten at home since his wife died. Then he took my cookery class

He couldn’t face the freezer full of homemade food she left him, but over chopping and chatting his life began to move on

Published: 23 Jun 2016
Digital customer service: how charities can do it successfully

There’s an increasing expectation that customer service should be offered via social media, so here’s how small organisations can keep up with demand

Published: 21 Jun 2016
Small charities must team up to avoid closure, says report

Despite the benefits of collaboration and joint ventures, only 10% of small charities are working together

Published: 15 Jun 2016

Tap dogs: four-legged charity fundraisers with a difference

The animals wear jackets with contactless payment readers in the pocket so donors can tap their card and donate £2 to The Blue Cross

Published: 23 May 2016
The days of hands-off charity trustees are over

Leon Ward

Discussions of fundraising regulation have led to a mini governance crisis. It’s time to get trustees more involved with the day-to-day work of charities

Published: 18 May 2016

Published: 18 May 2016

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