Ghost in the Machine: Man Sues Over Possessed Tesla Model X

Steph Willems
by Steph Willems

Bad PR from customers annoyed by their problem-plagued Tesla Model X SUVs continues to hammer the electric automaker.

A lawsuit filed against Tesla by a California man is the latest bit of bad news (and press) for the company. According to Barrett Lyon, the bizarre electrical gremlins running loose in his Model X turned his vehicle into a static driveway decoration.

It’s no wonder Tesla CEO Elon Musk sleeps at the office and keeps his desk at the end of the production line.

The problems reported by Lyon and the initial delay in getting the Model X to customers are a big reason why Musk wants to manufacture his own parts.

Lyon, who already owns a Tesla Roadster and a Model S, paid $162,000 for the vehicle. Soon after, strange things began to happen.

“The doors do some weird, wicked things,” Lyon told Courthouse News. “If you get in and slide sideways and accidentally tap the brake, the driver’s side door slams shut on your leg. That’s not a very nice thing to have happen to you.”

The automatic doors also slammed shut on his wife, Lyon claimed, and opened unexpectedly, causing damage to the doors and items inside his garage. In parking lots, the doors open into other vehicles, he claimed.

The gripes outlined in the lawsuit don’t end there. According to Lyon, the autonomous Autopilot feature swerves the vehicle into other lanes during rainstorms, the self-parking feature doesn’t work 90 percent of the time, and the touchscreen freezes for no reason.

Allegedly, Tesla Motors was unable to fix the vehicle, so Lyon filed suit to get his purchase amount and registration fee back. He’s also seeking damages for breach of warranty and California Lemon Law violations.

The Model X now sits idle in his driveway.

“You buy a car like that, you expect it to work,” Lyon said. “It’s become clear to me that the car wasn’t ready for consumers. The service center is completely unprepared for the kind of problems they’re having.”

In April, Tesla recalled 2,700 Model X vehicles to prevent rear seatback failures. Other instances of problems with the model’s signature “falcon wing” doors have been reported, as well as complaints about loose weatherstripping and frayed carpets.

[Source: Courthouse News Service] [Image: Tesla Motors]

Steph Willems
Steph Willems

More by Steph Willems

Comments
Join the conversation
22 of 103 comments
  • Anonymous Anonymous on May 28, 2016

    Any electric car is fraught with trouble and the Tesla is a black hole for your money from the second you transact the deal to buy it. Several relevant quotes come to mind. Thomas Tusser: "A fool and his money are soon parted." David Hannum: "There's a sucker born every minute." Carrie Snow: "Technology... is a queer thing. It brings you great gifts with one hand, and it stabs you in the back with the other." John Tudor: "Technology makes it possible for people to gain control over everything, except over technology." David Brower: "All technology should be assumed guilty until proven innocent." Except for a love affair with a 2010 Lincoln pickup, I don't yet own a drive-by-wire car and if that pickup ever requires a major drivetrain replacement I'm taking it back to the stone ages of 2004 or so. The Mark stays around though because my 6 year affair with it has convinced me to keep it for life. I wouldn't have bought it except I needed a powerful pickup to pull a 600lb trailer around. I NEEDED a pickup. REALLY needed a pickup. Thank God I found a pickup while having the oil changed on my old Town Car at the Lincoln dealer. Saved the day. I wouldn't have known where to go to buy a pickup but that dealer saved me.

    • See 10 previous
    • Testacles Megalos Testacles Megalos on Jun 03, 2016

      @Vulpine Also, railroads experimented with direct drive from ICEs (the original Doodlebugs for example), hydraulic drives (the Krause-Maffei for example), turbine prime movers (on the UP and where where else perhaps?) and of course IC-electric. My reading of that history was the IC-electric won out due to versatility and servicibility rather than the inherent low-speed tractive effort advantage alone. The new GenSets offer another alternative to consider; automotively one could combine selective cylinder engagement in the ICE based on generator (alternator) loading yet run at max efficiency engine speed at all times.

  • Anonymous Anonymous on May 29, 2016

    I can't believe how far some people will go to defend this silly car. I get it this much: It's a nice car when everything works. Some people love them. Passionately. But then, Reliant Robins have some of the most faithful and passionate fans in the world. That does not make a Robin a great car. No doubt someone out there is calling the Robin the "better platform for all purposes." There's exactly ZERO Superchargers in Arkansas, my home state. There are no Superchargers in Memphis. There is one Supercharger in Oklahoma City. You cannot drive a Tesla from Memphis to Oklahoma City (465 miles) without losing a day. I can drive it in 6 hours in my car. More fanatical irrational comments about Teslas to follow I'm sure.

    • See 8 previous
    • Carsofchaos Carsofchaos on Jun 01, 2016

      Saying there are no superchargers in AR is like wondering why there's no Cristal at the homeless shelter. But all kidding aside, how many Teslas are rolling around AR.....1? They're going to build superchargers in the areas where people have Teslas, then branch out from there.

  • MRF 95 T-Bird Whenever I travel and I’m in my rental car I first peruse the FM radio to look for interesting programming. It used to be before the past few decades of media consolidation that if you traveled to an area the local radio stations had a distinct sound and flavor. Now it’s the homogenized stuff from the corporate behemoths. Classic rock, modern “bro dude” country, pop hits of today, oldies etc. Much of it tolerable but pedestrian. The college radio stations and NPR affiliates are comfortable standbys. But what struck me recently is how much more religious programming there was on the FM stations, stuff that used to be relegated to the AM band. You have the fire and brimstone preachers, obviously with a far right political bend. Others geared towards the Latin community. Then there is the happy talk “family radio” “Jesus loves you” as well as the ones featuring the insipid contemporary Christian music. Artists such as Michael W. Smith who is one of the most influential artists in the genre. I find myself yelling at the dashboard “Where’s the freakin Staple singers? The Edwin Hawkins singers? Gospel Aretha? Gospel Elvis? Early Sam Cooke? Jesus era Dylan?” When I’m in my own vehicle I stick with the local college radio station that plays a diverse mix of music from Americana to rock and folk. I’ll also listen to Sirius/XM: Deep tracks, Little Steven’s underground as well as Willie’s Roadhouse and Outlaw country.
  • The Comedian I owned an assembled-in-Brazil ‘03 Golf GTI from new until ‘09 (traded in on a C30 R-Design).First few years were relatively trouble free, but the last few years are what drove me to buy a scan tool (back when they were expensive) and carry tools and spare parts at all times.Constant electrical problems (sensors & coil packs), ugly shedding “soft” plastic trim, glovebox door fell off, fuel filters oddly lasted only about a year at a time, one-then-the-other window detached from the lift mechanism and crashed inside the door, and the final reason I traded it was the transmission went south.20 years on? This thing should only be owned by someone with good shoes, lots of tools, a lift and a masochistic streak.
  • Terry I like the bigger size and hefty weight of the CX90 and I almost never use even the backseat. The average family is less than 4 people.The vehicle crash safety couldn't be better. The only complaints are the clumsy clutch transmission and the turbocharger.
  • MaintenanceCosts Plug in iPhone with 200 GB of music, choose the desired genre playlist, and hit shuffle.
  • MaintenanceCosts Golf with a good body and a dying engine. Somewhere out there there is a dubber who desperately wants to swap a junkyard VR6 into this and STANCE BRO it.
Next