Ford Super Duty Owner Gets Refund After Diesel Pickup Grows Afterburner

Steph Willems
by Steph Willems

If the dome light in Shelley Shields’ Ford F-450 Super Duty stopped working, she could easily have read a book by the hellish glow emanating from underneath her pickup.

The Cochrane, Alberta driver returned the 6.7-liter Power Stroke diesel-powered vehicle shortly after purchase after noticing flames shooting from the tailpipe and the exhaust glowing like a certain part of Amsterdam, Truck Trend reports.

Photos posted to Shield’s Facebook page show the situation underneath — and behind — the pickup. Great for melting driveway ice, but definitely unsettling for the owner.

When Shields contacted Ford Canada for a fix, the automaker referred her back to her dealer. Luckily for Shields, the folks at Carstairs Ford didn’t take her for a ride. They offered to take back the vehicle and handed Shields a full refund.

While the owner walked away happy and no neighborhood cats found themselves toasted, the cause of the Ford’s red-hot pipe had forum posters wondering if the truck’s original equipment was to blame. The 6.7-liter Power Stroke’s 6.4-liter predecessor was once recalled for diesel particulate filter overheating, but the automaker claims this glowing Super Duty is a one-off.

In a statement, Ford North American Trucks and Commercial Vehicles Communications Manager Jiyan Cadiz claims the problem doesn’t stem from the factory.

“We have completed our initial investigation into the Super Duty in Canada and have determined it was caused by an incorrect repair after the truck was produced,” said Cadiz. “We are not aware of any other incidents, and we are taking action to prevent this from happening in the future. In this unique case, the customer returned the affected truck and received a refund.”

“Incorrect repair” is plenty vague, but Ford forum posters claim they know the real cause. Diesel fuel poured into the diesel exhaust fluid (DEF) tank during the pre-delivery inspection gets the blame, though it can’t be confirmed. If a technician did make such a whoopsies, it would essentially turn the exhaust system into an afterburner.

[Images: Facebook]

Steph Willems
Steph Willems

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  • Dukeisduke Dukeisduke on Oct 25, 2016

    This story showed up on the Ford Truck Enthusiasts (FTE) site recently, but they didn't have an explanation of the cause; just some vague statement from Ford that there would be a three month wait to get the truck fixed.

  • PRNDLOL PRNDLOL on Oct 25, 2016

    Hey watch the paint job!

  • Carson D Just don't be the whistleblower who reports on the falsification of safety data. That's a deadly profession.
  • Carson D I'd have responded sooner, but my computer locked up and I had to reboot it.
  • Todd In Canada Mazda has a 3 year bumper to bumper & 5 year unlimited mileage drivetrain warranty. Mazdas are a DIY dream of high school auto mechanics 101 easy to work on reliable simplicity. IMO the Mazda is way better looking.
  • Tane94 Blue Mini, love Minis because it's total custom ordering and the S has the BMW turbo engine.
  • AZFelix What could possibly go wrong with putting your life in the robotic hands of precision crafted and expertly programmed machinery?
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