Starting on April 24, it appears that Apple will be offering "Apple Watch Basics" workshops in some of its retail stores around the world, helping customers who begin receiving their watches on that day to learn how to use them.
The classes are listed as an available option on April 24 on individual retail store websites and in the "Stores" section of the Apple Store app. Not all retail locations are displaying Apple Watch workshop availability at this time, but select stores both in the United States and in other countries are offering workshops as of today. Workshops take place at 1.5 hour intervals all day long in most locations and are also available on Saturday and Sunday. It appears that some locations may also be offering extended hours to allow more time for hosting workshops.
Customers who are interested in attending one of these workshops to learn more about the Apple Watch can schedule an appointment beginning today in a store where the appointments are listed. Not all stores are showing the workshops that will be available on April 24, however.
Some stores are showing additional Apple Watch classes beyond the introductory basics class, with a "Stay in Touch with Apple Watch" class also available in select locations.
Due to constrained supplies, there will be a limited number of customers who will be receiving their Apple Watches on April 24, but users who have pre-ordered and do not yet have their devices can also attend to learn more about the device. Given the few customers who will have watches in-hand on April 24, Apple recently ceased emphasizing the date on its website, replacing all "available 4.24.15" launch wording with "the Watch is coming."
Pre-orders for the Apple Watch began on April 10 at 12:01 a.m. Pacific Time and began selling out within mere minutes. Within six hours, all Apple Watches were sold out and no models offered the initial 4/24 to 5/8 shipping estimate. Apple Watch orders placed today will not ship until June and beyond.
so you're saying the apple watch UI is so confusing they have to run clinics to teach people how to use it?
how much time went into this thing?
shouldn't it be intuitive so anyone can pick it up and use?
or am I just reading this wrong?
Have you ever been to an apple store? They often have group training on ipads, macbooks, iphones, etc.
Great customer support and in person training isn't something that should be criticized. Not all customers understand what "bluetooth pairing" even is. I've yet to see another company step up to the plate like apple has by offering these group training sessions.
shouldn't it be intuitive so anyone can pick it up and use?
Besides the nipple, name one other user interface that is so intuitive that _everybody_ can use it? Ever stop to think that there are those out there that do not read every last scrap or information on a device and may enjoy some initial hand holding? This maybe a practice session to hone the approach that will be used on the more casual customers that are coming in the future too. Seriously, Apple is offering a free session to learn to use use your device to its full potential and you paint this as a _bad_ thing? Reeeeaaallly?
Is it just me or does it seem Apple are trying to hard with this whole Apple Watch thing? Rather than allowing customers find the void it fills they're ramming it down our throats. Either way it won't guarantee them a successful product.
It's probably just you.
"Trying (too) hard..."???
It's called a product launch. Marketing. Sales. Education. Support. Etc. (This is the "education" part).
"Ramming it down our throats?"
In this case, I'm guessing YOU took the initiative to read about this and YOU took the initiative to comment on it.
Quick question: How difficult is it to just *move along* if something doesn't suit you?
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Top Rated Comments
Great customer support and in person training isn't something that should be criticized. Not all customers understand what "bluetooth pairing" even is. I've yet to see another company step up to the plate like apple has by offering these group training sessions.
They offer iPhone basics too. Of course they would offer simple basic courses on the watch as well
"Trying (too) hard..."???
It's called a product launch. Marketing. Sales. Education. Support. Etc. (This is the "education" part).
"Ramming it down our throats?"
In this case, I'm guessing YOU took the initiative to read about this and YOU took the initiative to comment on it.
Quick question: How difficult is it to just *move along* if something doesn't suit you?
Quick answer: Not very. Try it sometime!
how much time went into this thing?
shouldn't it be intuitive so anyone can pick it up and use?
or am I just reading this wrong?