Can’t give it away
Mark Zuckerberg’s internet-access programme hits a roadblock
“WHO could possibly be against this?”, Mark Zuckerberg, Facebook’s boss, asked in an editorial in the Times of India on December 28th. The “this” in question is “Free Basics”, a programme that gives its users free access to Facebook and a handful of other online services on their smartphones in 36 poor countries. According to Mr Zuckerberg, Free Basics acts as a gateway drug to the internet: half of those who first experience going online through the service start paying for full internet access within a month. Though the programme is promoted by Facebook, its costs are borne by the mobile-telecoms operators it works with—in the case of India, Reliance Communications, the country’s fourth-largest.
As it turns out, plenty of people are against Free Basics. They include everyone from India’s internet-and-mobile-industry body (of which Facebook is itself a member) to a ragtag group of volunteer activists who mustered almost 400,000 people to write to the Telecom Regulatory Authority of India (TRAI) as part of a public consultation on whether mobile operators should be allowed to charge different amounts for different forms of data. At stake is one of the world’s largest and fastest-growing internet markets outside China, which bars foreign digital services such as Facebook from entering. Around a quarter of the Indian population—or 300m people—were online at the end of 2014, and the number is expected to double by 2020.
This article appeared in the Business section of the print edition under the headline “Can’t give it away”
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